Refunds: All Readings are non refundable and payment is due at time of service, or prepaid via the website.
Custom jewelry requires full payment. If you choose to cancel your custom order, you have 5 day to cancel and 20% of the total cost is non refundable. Once its shipped, there are no refunds. Any Custom charm, or resin encased pendant there is 3 day cancellation and 25% of the total cost is non refundable.
Jewelry has a 30 day guarantee free of manufacturing defects. Stones may show signs of imperfections, but catostrophic defects happen, you have up to 30 days to have it repaired/replaced. Customer is responsible to ship back or get the item back to Clay’s Mystic Jewelry.
All sales are final!